UX Design

We help teams uncover how users think, where frustrations live, and what outcomes truly matter. With that insight, we design digital experiences that feel intuitive, purposeful and genuinely valuable to both users and businesses.

App onboarding screens on a mobile phone

Why UX Design

Designing with purpose. Delivering with impact.

A great user experience isn’t about trends or templates. It’s about clarity, empathy and designing for outcomes that improve someone’s life, a belief captured perfectly by Jared Spool’s question: “If we do a great job… how will we improve someone’s life?” At Kyan, we blend research, structure and creativity to build user experiences that scale, adapt and resonate.

Research & insight

Stakeholder & user interviews, Journey mapping, Competitor analysis, UX audits & reviews, Usability, field & longitudinal studies

Structure & strategy

Experience vision, UX metrics, ORCA, User flows, Information architecture (IA)

Design & validation

Wireframes & interaction design, UX & product design, Prototyping & iteration, Usability testing & feedback

01

Discover and understand

We dig deep into user behaviour, needs and motivations. Insight fuels every decision, ensuring we solve the right problems, not just the obvious ones.

Bright pink sticky notes with ideas on a glass wall

02

Structure and align

We turn research into clarity, defining flows, objects, IA and UX metrics that give your product a solid, scalable foundation. It’s design that makes sense to users and your team.

Designer pointing at screen showing product cards with blue trainers

03

Design and prototype

We bring your experience to life through wireframes, interactions and user journeys that feel natural and purposeful, testing early and refining often.

Person sketching coloured site plans next to a laptop

04

Test and evolve

We validate with real users, gather feedback and iterate, ensuring every design decision pushes your product towards meaningful outcomes.

A woman with curly hair, wearing glasses and an orange headband, stands in a brightly lit office holding a notebook. Colorful sticky notes on glass panels are blurred in the foreground.

Why Kyan

If your product feels disjointed, inconsistent or not truly centred around users, we can help bring clarity, structure and purpose back into the experience