Haleon
AI for the Public Sector
Public sector teams are under pressure to do more with less, while keeping services accessible, secure and accountable. We help you cut through the AI noise to find the opportunities that genuinely improve public outcomes, then design, build and automate the workflows to deliver them, responsibly and in the open.
AI for the public sector
Public services face rising demand and tight budgets. AI can free up capacity and improve outcomes. For organisations ready to adapt, the chance to do more has never been greater.
New processes that drive your efficiency
We find where AI fits across casework, admin and operations so your teams move faster and spend less.
AI ServicesNew services that drive your impact
We design and ship AI-powered services that make life easier for the people you serve.
Digital Services
AI in the public sector
More capacity. Better services
We help you identify the use cases that genuinely improve services and free up capacity, then deliver them with the oversight the sector requires. We can help you design pilots that test assumptions and prove value before you commit at scale.
Opportunity discovery
We analyse your services, casework and data to identify high-impact AI opportunities, from public-facing services to back-office operations.
Roadmaps & strategy
We create clear plans that align AI initiatives with policy goals, budgets and the outcomes your organisation is accountable for.
Process automation
We automate the high-volume, repetitive work, correspondence, data entry, triage and document processing, so your teams can focus on the cases that need human judgement.
Secure & compliant delivery
We build in governance, transparency and human oversight from the start, so AI is safe, explainable and accountable to the people you serve.
Grow faster. Spend less. Work smarter.
Every AI project needs a real business case. We focus on three areas where AI delivers measurable value.
Grow Faster
- Better sales tools
- New revenue streams
- Improved customer experience
Spend Less
- Automate manual processes
- Replace expensive tooling
- Do more with the team you have
Work Smarter
- Free people from repetitive work
- Faster throughput on key tasks
- Teams that adopt AI naturally
Enterprise Value
Kyan AI Adoption Framework
Kyan helps organisations plan AI adoption, mapping where you are today and defining the steps that will allow your business to drive real value and scale through AI.
Individuals, working in isolation
Employees using AI tools to accelerate and augment their work output.
Individuals, managing multiple workflows
Employees working with simple, sometimes multi-step AI skills to automate complex tasks.
Teams, working with agents
Groups of humans commanding multiple shared company agents and complex connected skills.
Teams, orchestrating agents
Employees commanding multiple complex agentic systems, with human in-the-loop for critical tasks and decisions.
Agents, with human oversight
Validated systems carrying out fully autonomous tasks, with governance mechanisms and observability controls.
Discover and prioritise
We work with your teams to understand services, workflows and constraints, and map where AI will deliver the most public value with the least risk.
Design and validate
We map solutions, test assumptions and prototype early, so each initiative is feasible, accessible and demonstrably worthwhile before you invest.
Build and integrate
Our engineers build robust, scalable systems and automations that connect to your existing platforms and data, ready for real-world use.
Embed and govern
Launch is the beginning. We help you monitor performance, keep humans in the loop and put the governance in place so AI stays safe, transparent and trusted as it scales.
Selected AI work
Why Kyan
We combine strategic thinking with hands-on product and engineering capability. Our recommendations are built for the real world and layered with the constraints and accountability the public sector demands
Talk to the team about AI in the public sector
